bnw88's Privacy Policy

bnw88 is fully committed to protecting your personal information — ensuring SSL encryption and transparent data management, we make your privacy our highest priority.

This Privacy Policy applies to all users of the bnw88 platform. By reading this policy, you will understand how we manage your information.

01 Introduction & Applicability

bnw88 is a safe and reliable online betting and casino platform in Bangladesh. By using our website and services, you are considered to have accepted the terms described in this Privacy Policy.

This policy will inform you about what types of information bnw88 collects, why it is collected, how it is used, how long it is stored, and what steps are taken to protect your information. We believe that as a user, you have the right to complete transparency regarding your own personal information.

bnw88's services are for adults aged 21 and above only. We do not knowingly collect or process information from minors. If we become aware that a minor has created an account on our platform, that account and all associated information will be deleted immediately.

02 What Information We Collect

When you create an account on bnw88, use our services, or contact us, various types of information may be collected.

2.1 Registration & Identity Verification Information

  • Full name, date of birth, and national identity card information
  • Email address and mobile number
  • Permanent and current address
  • Account username and password (in encrypted form)

2.2 Financial Transaction Information

  • Details of deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer
  • Transaction date, time, and amount (per Bangladesh Standard Time)
  • Payment method identification number (e.g., the last few digits of a mobile number or bank account number)

2.3 Usage & Activity Information

  • Which games you play, how often you play, and how long you play
  • Betting history and related statistics
  • Your navigation patterns and preferences on the platform

2.4 Technical Information

  • IP address, browser type and version
  • Operating system and device type
  • Cookies and session data (see Section 6 for details)
  • Time and duration of website visits

03 Purpose of Using Information

bnw88 uses your information only for the following legitimate purposes. We never sell your information or transfer it to third parties for commercial purposes.

3.1 Account Management & Service Delivery

Your information is needed to create, manage, and secure your account. This information is also essential for processing transactions, determining VIP status, and delivering all our services smoothly.

3.2 Identity Verification & Fraud Prevention

We verify necessary information to confirm your identity and to prevent unauthorised access, fraudulent activity, and money laundering. This is for the protection of all members of the bnw88 platform.

3.3 Customer Support

When you contact us for support via our 24/7 live chat or email, having your account information on hand allows us to resolve issues quickly and effectively.

3.4 Ensuring Responsible Gaming

By monitoring your gaming activity, we can provide information and assistance related to responsible gaming. If unusual gaming patterns are observed, we can take necessary steps.

3.5 Service Improvement

By analysing overall usage patterns, we continuously improve our platform, game selection, and quality of service. This analysis is done on an aggregate basis without identifying individuals.

3.6 Compliance with Legal Obligations

When there is a legal obligation to disclose information in accordance with applicable laws, regulations, or court orders, bnw88 will fulfil that responsibility.

04 Sharing Information with Third Parties

bnw88 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances.

4.1 Payment Processors

Necessary information is shared with relevant payment institutions to complete financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These institutions have their own privacy policies that apply.

4.2 Technology & Infrastructure Partners

Trusted technology partners are engaged to operate our platform. These partners may only process a limited amount of information in accordance with bnw88's instructions and may not use it for any other purpose.

4.3 Legal Authorities

If it becomes necessary to disclose information pursuant to a court order, a lawful request from a government authority, or applicable law, bnw88 will fulfil that obligation. In such cases, we will make every effort to notify you in advance where possible.

4.4 Business Transfer

If bnw88's business operations are transferred to another entity for any reason, the relevant customer information may also be transferred. In such cases, we will notify you in advance and the standards of this Privacy Policy will be maintained.

05 Data Security Measures

bnw88 uses industry-standard technology and practices to protect your information. Our security infrastructure is regularly reviewed and updated.

5.1 SSL Encryption

All data transmitted on our website is protected by SSL (Secure Socket Layer) encryption technology. As a result, all information sent between your browser and our servers remains unreadable to third parties.

5.2 Password Protection

Your password is never stored in plain text. It is stored in encrypted form using a strong hashing algorithm. No employee of bnw88 can view your password.

5.3 Access Control

Access to your information is granted only to employees who need it to perform their duties. All access is logged and regularly audited.

5.4 Fair Play & Data Integrity

Our gaming system data is regularly checked to keep it intact and accurate. bnw88's fair play policy ensures that no user's information is improperly altered or used.

5.5 Security Incident Response

In the event of a security breach, we will take immediate action and notify the affected users as soon as possible. Our incident response team is on standby at all times.

06 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the bnw88 website. Cookies are small data files stored on your device that help improve the website browsing experience.

6.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are needed to maintain login sessions, verify security, and remember your preferences. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your language preferences, display settings, and other customisations. Disabling them may result in some features not being available.

6.3 Analytical Cookies

Analytical cookies are used to understand how the website is used and to improve the quality of service. This information is analysed on an aggregate basis and no individual is identified.

6.4 Cookie Controls

You can control cookies through your browser settings. However, blocking essential cookies may cause many functions of the bnw88 platform to not work properly.

07 Your Rights & Controls

You have certain important rights over your personal information on bnw88. We respect these rights and assist in exercising them.

7.1 Right to Know

You can request to know what information we have collected from you, how we are using it, and with whom it has been shared. We will inform you within a reasonable time after receiving your request.

7.2 Right to Correction

If there is any incorrect or incomplete information in your account, you can request that it be corrected. Ensuring the accuracy of personal information is important to us.

7.3 Account Closure Request

If you no longer wish to use bnw88's services, you can request to close your account. Even after account closure, some information may be retained for a specified period for legal and regulatory reasons.

7.4 Objection to Data Processing

If you object to your information being processed for a specific purpose, you can let us know. Please note, however, that in some cases processing information is essential for service delivery.

7.5 How to Contact Us

To exercise the above rights or if you have any questions about our Privacy Policy, please contact us:

08 Data Retention Period

bnw88 retains your information only for as long as necessary. We consider the following factors when determining the retention period.

8.1 While Account Is Active

All information necessary to provide services is retained for as long as your account remains active. This includes transaction history, gaming activity, and communication records.

8.2 After Account Closure

Even after an account is closed, financial transaction records and identity verification information are retained for a specified period in accordance with regulatory requirements. Once that period has passed, the information is securely deleted.

8.3 Legal Proceedings

During any legal dispute or investigation, the relevant information is retained until that process is concluded.

09 Notice of Policy Changes

bnw88 reserves the right to modify this Privacy Policy as needed. For any significant changes, we will notify you in the following ways:

  • A notice will be published on the homepage of the website.
  • A message will be sent to the registered email address.
  • Consent to the new policy will be obtained at the next login.

If you continue to use the platform after the revised policy is published, you will be considered to have accepted the new policy.

10 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please do not hesitate to contact us. bnw88's support team is available in both Bengali and English, 24 hours a day, 7 days a week.

Email Support: [email protected]

For any privacy-related requests or questions, please contact us at the email above. Please mention "Privacy Policy" in the subject of your message.